WeGotMud

Help & Input => Test, Help, Helpful Info => Topic started by: RIP_K52007 on June 19, 2011, 01:03:00 PM

Title: Charter internet..
Post by: RIP_K52007 on June 19, 2011, 01:03:00 PM
Just got charter internet and tv hooked up, who else uses them?  The tv and computer work great, but i signed up for the express internet thats sposed to be 12mb with "speed boost" and ive done speed test 10 times and the best ive got was

(http://www.speedtest.net/result/1348267515.png)

The computer is hooked up to a ethernet cable would that be slower than wifi? Im planing on going to get a wifi router later today.
Title: Re: Charter internet..
Post by: Disturban on June 19, 2011, 03:10:17 PM
Wifi is slower than ethernet. Looking at your speeds you have issues and should call your isp and complain. 
Title: Re: Charter internet..
Post by: RIP_K52007 on June 19, 2011, 03:11:34 PM
Quote from: Disturban on June 19, 2011, 03:10:17 PM
Wifi is slower than ethernet. Looking at your speeds you have issues and should call your isp and complain. 
Oh i have a list of stuff to call and complain about. They should owe me about 6 months of free net for the p00 i put up with yesterday lol
Title: Re: Charter internet..
Post by: Disturban on June 19, 2011, 03:14:52 PM
Try running this SG TCP Optimizer...maybe your computer is not configured for hi speed internet.
http://www.speedguide.net/downloads.php (http://www.speedguide.net/downloads.php) run the first program on the list and play around with the settings, it is pretty self explanatory once you get into it. Then run the speed test again. 
Title: Re: Charter internet..
Post by: RIP_K52007 on June 21, 2011, 02:56:09 PM
just got off the phone with them, pretty sure they dont have any customer support that speaks english. ==censor now they are telling me to get all the channels im paying for out in my living room i have to buy another box for $5 a month.

Im downloading the program from that link right now, got the charter guy coming to check it out tomorrow also. Hopefully its not the same pothead that showed up the first time to hook everything up when it was just my g/f here and was asking her a bunch of weird questions.
Title: Re: Charter internet..
Post by: RIP_K52007 on June 21, 2011, 03:12:18 PM
ok ran that and got...

(http://www.speedtest.net/result/1351407967.png) (http://www.speedtest.net)
Title: Re: Charter internet..
Post by: Crazymays77 on June 21, 2011, 03:52:22 PM
run it twice in a row. see if the second time its faster. i did it the first time and it was only 10mb. second time it was this.

Title: Re: Charter internet..
Post by: RIP_K52007 on June 21, 2011, 04:15:20 PM
Quote from: Rescue Rig/Jacked Up Geo on June 21, 2011, 03:52:22 PM
run it twice in a row. see if the second time its faster. i did it the first time and it was only 10mb. second time it was this.


ive ran it over and over, its never got any faster than the first result i posted.

according to charters speed test     speedtest.charter.com  my download is only 1.2mbps
Title: Re: Charter internet..
Post by: Crazymays77 on June 21, 2011, 04:23:49 PM
then there is something wrong for sure. just have to have the tech look at it. he can test the speed at the modem. more than likely its either a bad modem or the cable coming into the house is bad. but i could be wrong. good luck.
Title: Re: Charter internet..
Post by: MR NASTY on June 21, 2011, 04:45:30 PM
I know someone who had basically the same problem. Come to find out the squirrels had the wire coming to the house half chewed.
Title: Re: Charter internet..
Post by: RIP_K52007 on June 21, 2011, 04:48:30 PM
if squirrel has something to do with this i might have to make a trip out to st charles ==lmaoo
Title: Re: Charter internet..
Post by: MR NASTY on June 21, 2011, 05:19:25 PM
I think he hangs his hat somewhere in saginaw now.
Title: Re: Charter internet..
Post by: ProGrade on June 22, 2011, 03:33:00 AM
I also have charter bundle
Title: Re: Charter internet..
Post by: RIP_K52007 on June 22, 2011, 11:02:26 AM
Quote from: ProGrade on June 22, 2011, 03:33:00 AM
I also have charter bundle

this looks like what im suposed to get, do you have express internet, plus, or max?
Title: Re: Charter internet..
Post by: Flat_Black on June 22, 2011, 02:07:38 PM
(http://www.speedtest.net/result/1352923935.png)have you tryed to reset your modem? if not try it.
Title: Re: Charter internet..
Post by: ProGrade on June 22, 2011, 04:14:54 PM
Quote from: lilred on June 22, 2011, 11:02:26 AM
Quote from: ProGrade on June 22, 2011, 03:33:00 AM
I also have charter bundle

this looks like what im suposed to get, do you have express internet, plus, or max?
Dunno, I think i have the cheapest one that comes with the hd cable/phone internet package.
Title: Re: Charter internet..
Post by: RIP_K52007 on June 22, 2011, 07:18:11 PM
(http://www.speedtest.net/result/1353374790.png) its fixed..  had a bad modem.
Title: Re: Charter internet..
Post by: ProGrade on June 23, 2011, 03:08:32 AM
sweet
Title: Re: Charter internet..
Post by: KORNBREAD on June 25, 2011, 12:19:06 AM
wow heres mine. talk about sad!
(http://www.speedtest.net/result/1356723004.png)